SaaS Account Manager
Core
Manage enterprise SaaS client relationships, drive retention, and identify expansion opportunities for an HRIS platform.
Role type
SaaS Account Manager
Builds
Enterprise client success and revenue growth for an all-in-one HRIS platform
Domain
HR Technology / SaaS
Deliverable
client delivery
Required skills
SaaS account management, relationship building, negotiation, client onboarding, product adoption, stakeholder management, business needs analysis, communication, presentation
Preferred skills
Experience in fast-paced, growth-focused environments
Technologies
HRIS platforms
Responsibilities
Manage a portfolio of enterprise SaaS accounts, identify and pursue expansion opportunities, ensure successful client onboarding and product adoption, collaborate with product and support teams, track and report on account performance metrics
Seniority
Mid-Senior, hands-on IC
