Senior Client Relationship Manager
Core
Strengthen relationships with strategic clients, develop client plans to enhance experience and drive sustainable revenue growth, and act as a central source of client intelligence.
Role type
Senior Client Relationship Manager (Strategic Accounts)
Builds
Strategic client relationships, client plans, and proposals/RFPs for a law and consulting firm.
Domain
Professional Services / Legal / Consulting
Deliverable
client delivery
Required skills
B2B business development, client relationship management, strategic planning, commercial acumen, proposal development, stakeholder management, CRM usage, data analysis
Preferred skills
AI tool adoption, cross-functional collaboration, coaching partners/lawyers, financial performance management
Technologies
CRM platforms, AI tools
Responsibilities
Develop and execute strategic client plans to support revenue growth and client experience; Act as a central source of client intelligence by understanding client businesses and sharing insights; Qualify and develop high-quality proposals and responses to RFPs; Support commercial management of client relationships including pricing and ROI; Manage firm commitments under client agreements; Collaborate with partners, lawyers, and industry teams to deliver coordinated outcomes.
Seniority
Senior, hands-on IC
