Account Manager - Mexico City
Core
Drive renewals, expansion, and MRR growth for enterprise accounts while managing high-level stakeholders and contract negotiations.
Role type
Senior Account Director (SaaS)
Builds
Customer retention and revenue expansion for a B2B CDP and marketing platform
Domain
B2B SaaS / Customer Data Platform / Marketing Technology
Deliverable
client delivery
Required skills
stakeholder management, contract negotiation, strategic account planning, business review facilitation, NPS optimization, customer advocacy, market trend analysis, cross-functional collaboration
Preferred skills
Value Selling, Challenger Selling, Spin Selling methodologies
Technologies
Insider One CDP platform
Responsibilities
Lead renewal processes and contract negotiations to achieve commercial targets; Identify and map strategic stakeholders to align customer needs with product capabilities; Conduct business reviews to set goals and drive business impact; Achieve customer advocacy goals through testimonials and success stories; Monitor market trends to align stakeholder engagement with product roadmap
Seniority
Senior, hands-on IC