Account Manager
Core
Own post-sales success for analytics and enterprise software customers, driving renewals, expansion, and advocacy.
Role type
Account Manager (Enterprise/Senior Enterprise)
Builds
Customer success outcomes, strategic partnerships, and product feedback loops for large organizations
Domain
SaaS / Enterprise Analytics / Enterprise Software
Deliverable
client delivery
Required skills
post-sales account management, project delivery, executive stakeholder management, strategic relationship building, ROI analysis, cross-functional collaboration
Preferred skills
experience in analytics products or enterprise software, passion for science/chemistry/AI, aptitude for statistics and mathematics
Technologies
analytics platforms, enterprise software platforms
Responsibilities
Drive renewals and expansion for key accounts; Lead implementation projects and manage timelines; Conduct regular business reviews and check-ins; Partner with Sales to execute expansion strategies; Collaborate with Product teams to identify improvements; Act as the internal voice of the customer
Seniority
Mid-level to Senior, hands-on IC
