Enterprise Account Manager
Core
Partner with Enterprise Client Success Management to ensure employer partners see value in the Handshake product, driving retention and growth for a key business segment.
Role type
Enterprise Account Manager (Employer Sales)
Builds
Employer recruiting strategy and Handshake product adoption
Domain
Higher Education Technology / Enterprise SaaS
Required skills
Enterprise SaaS sales, account management, quota attainment, renewal proposals, forecasting, account planning, executive relationship management, customer success partnership, data-driven value demonstration, scalable process development
Preferred skills
Evangelical sales experience, non-discretionary software sales to Fortune 1000 executives, high-growth business environment experience
Technologies
Handshake platform, usage data analytics tools
Responsibilities
Renew, upsell, and cross-sell an assigned book of existing premium employer partners; Develop and cultivate deep relationships with senior executives (Director, SVP, VP, C-suite); Partner with Customer Success to ensure customer adoption and success; Manage and present data-driven Quarterly Business Reviews; Enlist customers to participate in events and marketing materials; Serve as internal advocate and escalation point for customers; Assist in developing scalable account management tools and methodologies
Seniority
Mid-Senior, quota-carrying IC