Retail People Relations Advisor
Core
Provide People Relations support for a retail network in Australia and New Zealand, handling grievances, disciplinary matters, investigations, and absence management.
Role type
People Relations Advisor (HR)
Builds
Consistent, high-quality guidance on complex People Relations matters for store and business managers.
Domain
Retail / Human Resources / Labor Relations
Deliverable
client delivery
Required skills
Leading investigations, managing grievances and disciplinary processes, stakeholder relationship management, knowledge of Fair Work Act (AU) and Employment Relations Act (NZ), Salesforce CRM navigation, risk management, professional representation in mediation.
Preferred skills
Tertiary qualifications, experience in unionised organisations, strong written and communication skills, attention to detail.
Responsibilities
Managing and advising on PR cases (grievances, disciplinaries, bullying, harassment, whistleblowing), leading thorough and impartial investigations, drafting PR documentation, supporting business change exercises, staying updated on internal policies and external legislation.
Seniority
Individual Contributor
