Distribution Specialist
Core
Operational execution and day-to-day management of strategic distribution partners across North America, ensuring program compliance, process excellence, and SLA adherence.
Role type
Senior IC distribution operations specialist
Builds
Channel programs, promotions, rebates, MDF, and new partner initiatives
Domain
Technology sales operations / Channel distribution
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Channel operations, distribution management, partner operations, sales operations, contract compliance, quote/order management, rebate administration, business reporting, KPI analysis, SLA monitoring, cross-functional collaboration, forecasting support, partner enablement
Preferred skills
Experience with Ingram Micro, TD SYNNEX, or similar distribution partners, Salesforce (SFDC) proficiency, advanced reporting tool usage
Technologies
Salesforce (SFDC), reporting tools
Responsibilities
Manage day-to-day operational engagement with distribution partners; Ensure compliance with channel programs, policies, and contractual obligations; Coordinate resolution of quotes, orders, pricing updates, renewals, and reporting; Produce and maintain weekly, monthly, and quarterly business reports; Analyze key performance indicators, pipeline activity, bookings trends, and program participation; Monitor SLA performance and operational metrics to identify areas for improvement; Collaborate with Channel Sales, Finance, Marketing, Sales Operations, and Partner Programs teams
Seniority
Mid-level, hands-on IC