Senior Analyst, Sales Operations
Core
Manage implementations and onboarding for distribution partners, optimize sales channels, and resolve operational gaps to enable partner enrollment of health insurance products.
Role type
Senior Sales Operations Analyst
Builds
Sales channel efficiency and partner onboarding workflows
Domain
Health insurance / Sales operations
Deliverable
product features
Required skills
SQL queries, process optimization, root cause analysis, cross-functional collaboration, operational metrics monitoring
Preferred skills
CRM management (Salesforce, Zendesk), healthcare/insurance industry experience
Technologies
SQL, Salesforce, Zendesk
Responsibilities
Manage implementations and onboarding operations with key distribution partners; Identify and resolve gaps within sales processes; Provide advanced support on complex escalations; Monitor key operational metrics and report trends; Serve as subject matter expert for cross-functional projects
Seniority
Senior, hands-on IC
