Partner Program Manager
Core
Leads operations and continuous improvement of the InterSystems Partner Program, focusing on process evaluation, automation, and partner experience enhancement.
Role type
Senior Partner Program Manager
Builds
Efficient, scalable partner program processes and tools
Domain
Technology partner management and channel operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, process improvement, stakeholder alignment, data analysis, reporting, change management, partner onboarding, system administration
Preferred skills
Workflow automation, Pega, PRM, SharePoint, Microsoft Office
Technologies
Pega, PRM, SharePoint, Microsoft Office, reporting tools
Responsibilities
Serve as primary point of contact and subject matter expert for the Partner Program; Manage day-to-day operations including partner tools and systems; Manage partner governance activities including renewals and compliance; Partner with stakeholders to evaluate processes and implement operational changes; Develop and maintain program metrics, dashboards, and reports; Analyze partner performance and engagement trends; Collaborate with cross-functional teams to support program execution.
Seniority
Senior, hands-on IC
