GTM Operations Associate
Core
Operational partner to the Channels & Alliances organization, executing business operations, supporting reporting systems, and scaling operational processes to enable growth.
Role type
GTM Operations Associate (Channels & Alliances)
Builds
Salesforce reports, dashboards, and operational workflows for the global Channels & Alliances team
Domain
SaaS / High-growth technology / Observability platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce reporting and dashboarding, data analysis (Excel/Google Sheets), process documentation, vendor evaluation, workflow automation, systems thinking
Preferred skills
Channels & Alliances support experience, third-party vendor implementation, no-code automation platforms, AI/LLM tools
Technologies
Salesforce, Excel, Google Sheets, AI-enabled tools
Responsibilities
Own recurring operational processes for global Channels & Alliances; Build and maintain Salesforce reports and dashboards for pipeline and partner performance; Partner with cross-functional teams to improve workflows and ensure data integrity; Coordinate with external vendors for process enhancements; Create and maintain process documentation and SOPs; Identify opportunities to automate manual processes using AI tools
Seniority
Mid-level, hands-on IC