Senior Manager, Business Planning and Strategy
Core
Lead global process improvement initiatives for Visa's Commercial & Money Movement Solutions (CMS) sales journey, translating business pain points into scalable operating models, workflows, and automation solutions.
Role type
Senior Manager, Business Planning and Strategy (Sales Operations/Process Transformation)
Builds
Scalable global sales operating models, governance frameworks, and AI-enabled automation solutions for the CMS customer and seller journey.
Domain
Payments technology / Financial Services / B2B Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise B2B sales process expertise, process transformation leadership, product ownership, cross-functional program management, data analysis & KPI definition, AI/automation integration, stakeholder influence
Preferred skills
Payments/fintech industry experience, Dynamics CRM & Microsoft Power Platform proficiency, Lean/Six Sigma/Agile methodologies, generative AI solution design
Technologies
Microsoft Power Platform, Dynamics CRM, Copilot Studio, Azure Functions, n8n, Claude Code
Responsibilities
Lead end-to-end global sales process transformation; act as business product owner for sales tools and workflows; identify and embed AI/automation into sales workflows; define KPIs and develop executive reporting dashboards
Seniority
Senior Manager, hands-on IC with strategic scope