Senior Analyst, Growth Strategy & Operations (Funnel & Analytics)
Core
Lead the operating, measurement, and systems layer for Airwallex's global product-led growth engine, improving the customer journey from acquisition through expansion.
Role type
Senior individual contributor growth strategy and operations analyst
Builds
Scalable growth operating systems, KPI frameworks, dashboards, experiment repositories, and tracking standards
Domain
Fintech / Global Payments / B2B SaaS
Required skills
Funnel analytics, KPI framework design, Experimentation program management, CRM and marketing automation optimization, Data governance, Cross-functional stakeholder management, Strategic execution, SQL proficiency
Preferred skills
Payments and fintech domain expertise, AI and automation tooling experience, Payment-specific metric analysis (authorization rates, KYC/KYB), Experience in regulated environments
Technologies
SQL, Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt
Responsibilities
Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels; Build scalable growth operating systems including KPI frameworks and experiment repositories; Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams; Improve CRM, marketing automation, and analytics processes through automation and AI; Establish reliable campaign and experiment measurement practices; Translate ambiguous growth priorities into clear execution and measurable outcomes
Seniority
Senior, hands-on IC
