Sr. Analyst, Field Operations
Core
Provides operational and administrative support to field teams for Field Operations tools, product sampling, and vehicle reimbursement.
Role type
Senior Sales Operations Analyst (Field Operations)
Builds
Product sampling processes and CRM system implementations for commercial field teams
Domain
Biopharmaceutical sales operations
Deliverable
product features
Required skills
Veeva CRM, Excel (VBA), SQL, data warehouse systems, third-party biopharma data vendors (IMS, Symphony, Fingertip), process mapping, BI/reporting platforms (QlikView, Tableau)
Preferred skills
Master's degree, master data management (MDM) systems, Salesforce, analytical tools
Technologies
Veeva, Excel, SQL, QlikView, Tableau, Access, PowerPoint
Responsibilities
Manage sampling process with commercial field teams and external vendors; partner with Commercial Effectiveness for sample training; provide sales leadership with communication/reports on sampling compliance; address field personnel inquiries regarding CRM; assist with CRM implementation, data management, and vendor management; work cross-functionally with HR, finance, and legal to update sampling policies; support ongoing CRM projects including field additions and process updates
Seniority
Senior, hands-on IC