Sales Operations Analyst
Core
Foundational operational partner to EMEA sales and customer success teams, building GTM infrastructure and resolving systems issues to enable scaling.
Role type
Sales Operations Analyst
Builds
GTM infrastructure, deal desk processes, and BI dashboards for EMEA sales teams
Domain
SaaS / AI recruiting
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
sales operations acumen, deal desk workflow management, root cause analysis, BI tool implementation, Salesforce proficiency, Chargebee management, data flow understanding, process documentation
Preferred skills
experience with Hex BI tools, cross-time-zone coordination, autonomous problem solving
Technologies
Salesforce, Chargebee, Hex
Responsibilities
Troubleshoot GTM systems issues for EMEA teams, handle data requests and reporting for stakeholders, manage deal desk processes and deal flow, build BI dashboarding infrastructure, manage Chargebee access and billing support, create scalable processes for recurring data requests and cross-time-zone handoffs, document and improve GTM operations workflows
Seniority
Individual Contributor, operational execution
