CareerPlan

Account Manager, SMB

United States of America - Massachusetts - LexingtonFull-time$112k–$168k2026-11-09 → 2026-11-10

Core

Own a portfolio of existing SMB customers and grow revenue through upsell and cross-sell of Mimecast products.

Role type

Account Manager (SMB)

Builds

Incremental revenue via upsell and cross-sell of email security and messaging products

Domain

Cybersecurity / Email Security / SMB

Required skills

relationship-driven selling, quota achievement, pipeline management, commercial acumen, corporate IT buying process knowledge, CRM management

Preferred skills

IT sales experience, Email/Messaging/Security/Storage domain knowledge, cloud computing fluency

Responsibilities

Achieve monthly, quarterly, and annual upsell revenue targets; Partner with Partner/Channel Development team to build and execute account plans; Build and execute sales activity plans to meet agreed revenue quotas; Build and maintain strong relationships across the existing account base; Identify and sell new Mimecast products into existing accounts to drive incremental revenue; Maintain accurate CRM records and complete required business administration and reporting; Monitor sales activity and provide management with timely, relevant reporting.

Seniority

Individual Contributor, quota-carrying