Channel Account Manager, MSP
Core
Manage relationships with Managed Service Providers (MSPs), build go-to-market plans, and coordinate sales, marketing, and technical enablement to support strategic business goals.
Role type
Channel Account Manager (MSP)
Builds
Go-to-market plans, partner enablement strategies, and demand generation initiatives for MSP partners.
Domain
Cybersecurity / SaaS / Email Security
Deliverable
product features
Required skills
MSP relationship management, go-to-market planning, demand generation, deal cycle management, forecasting, cloud SaaS sales, email network infrastructure knowledge, executive stakeholder alignment
Preferred skills
Recruiting and developing MSP partners, program management, cross-functional collaboration
Technologies
SaaS platforms, email network infrastructure tools
Responsibilities
Manage relationships with a set of MSPs and hold partners accountable to agreed goals; Build go-to-market business plans with focus MSPs, including marketing plans and budget management; Align partner activity with Mimecast's sales organization through targeted demand generation; Drive MSP enablement plans across sales, marketing and technical tracks; Accurately forecast MSP opportunities in collaboration with the direct sales teams.
Seniority
Mid-level, hands-on IC