Senior Sales Manager, Customer Development (Commercial)
Core
Lead, coach, and develop a team of Commercial Account Managers to protect and grow revenue across Mimecast's existing customer base in EMEA through upselling, mitigating churn, and driving incremental growth.
Role type
Senior Sales Manager (Team Lead)
Builds
Upsell revenue and new technology adoption for existing enterprise customers
Domain
Cybersecurity / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IT or SaaS sales leadership, revenue quota achievement through others, data literacy and forecasting, sales methodology (MEDDPICC/Force Management), pipeline management, emotional intelligence and coaching, business acumen
Preferred skills
Experience in email, messaging, security, or storage
Technologies
Salesforce, Snowflake
Responsibilities
Own and deliver team upsell revenue targets; drive cross-sell and account penetration; build territory and account plans; deliver accurate rolling six-month forecasts; run structured bi-weekly pipeline inspections; embed sales methodology and coach live opportunities; set performance goals and lead coaching cadence; build relationships with key customers and partners
Seniority
Senior, hands-on IC with people leadership