Senior Sales Manager, Customer Development (Commercial)
Core
Lead, coach, and develop a team of Commercial Account Managers to protect and grow revenue across Mimecast's existing customer base in EMEA through upselling, mitigating churn, and driving incremental growth.
Role type
Senior Sales Manager (Team Lead)
Builds
Upsell revenue and product penetration for existing enterprise customers
Domain
Cybersecurity / SaaS
Required skills
IT or SaaS sales leadership, revenue quota management, data literacy and forecasting, sales methodology (MEDDPICC/Force Management), pipeline management, CRM analytics, talent coaching, business acumen
Preferred skills
Email/security/storage domain experience, degree-level education
Technologies
Salesforce, Snowflake
Responsibilities
Deliver team revenue targets (upsell/downsell/churn), drive new technology adoption, build territory/account plans, manage rolling forecasts, run pipeline inspections, coach team on methodology, attract/retain/train team, build customer/partner relationships
Seniority
Senior, hands-on IC with people leadership