Account Manager, Mid-Market
Core
Mid-market account manager driving upsell revenue and retention for existing Mimecast customers.
Role type
Mid-market Account Manager (Sales)
Builds
Incremental revenue and account penetration for existing enterprise clients
Domain
Cybersecurity / Email Security / Cloud Computing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT sales experience, revenue quota achievement, direct and indirect sales, corporate IT buying processes, business acumen, CRM management, forecasting, account planning
Preferred skills
Email/Messaging/Security/Storage domain knowledge, travel readiness, end-to-end sales methodology execution
Technologies
CRM systems, Email Security platforms, Cloud Computing tools
Responsibilities
Achieve monthly/quarterly/annual upsell revenue targets, develop and execute account plans with partner teams, manage KPI reporting and CRM housekeeping, travel for customer account reviews, sell new technology into existing customer base, monitor pipeline stats and forecasting accuracy, conduct weekly customer engagements
Seniority
Mid-level, hands-on IC