Customer Success Manager, Utilities
Core
Trusted advisor for utilities customers in Sweden and Norway, driving adoption of Trimble's digital construction and infrastructure solutions to support green transition goals.
Role type
Senior Customer Success Manager (B2B Software)
Builds
Digital construction and geospatial solutions for critical energy and water infrastructure
Domain
Utilities / Energy & Water / Geospatial Technology
Deliverable
client delivery
Required skills
Account management, B2B software industry experience, utility industry domain knowledge, strategic liaison, product adoption driving, customer retention strategies, proactive problem solving
Preferred skills
Norwegian language proficiency
Technologies
Trimble digital construction solutions, geospatial modeling tools
Responsibilities
Cultivate and sustain robust customer relationships, Act as a strategic liaison communicating customer insights to product and engineering teams, Drive product adoption and usage, Drive customer retention and identify growth opportunities, Monitor customer health and satisfaction, Collaborate across internal teams to ensure customer success
Seniority
Mid-to-Senior, hands-on IC