Customer Value Architect - Japan
Core
Translate Neara's AI-driven digital twin platform into quantifiable ROI for utility clients, driving adoption and embedding solutions within their organizations.
Role type
Senior Customer Value Architect (Enterprise Account Management)
Builds
Customer adoption frameworks, business cases, and ROI metrics for energy grid digital twin solutions
Domain
Energy infrastructure / Utilities / AI & Machine Learning
Deliverable
client delivery
Required skills
Enterprise account engagement, strategy, client management, developing customer value and ROI frameworks, stakeholder engagement, change management, training delivery
Preferred skills
Engineering background, experience in the energy sector, familiarity with enterprise software platforms
Technologies
Neara digital twin platform, enterprise software platforms
Responsibilities
Drive and embed the use of the Neara platform by customers, Serve as a trusted commercial and technical advisor to customers, Collaborate with customers to define and deliver business cases and related ROI metrics, Identify opportunities for customers to expand their use and adoption of the Neara platform, Design and deliver focused training sessions and workshops aligned with customer goals and workflows, Identify emerging client needs and strategic opportunities to inform customer account strategies
