Account Manager
Core
Manage the complete sales cycle for business partners to maximize revenue, margin, and partner satisfaction by developing deep relationships and uncovering sales opportunities.
Role type
Account Manager (Channel Sales)
Builds
IT solutions and services for business partners
Domain
IT Solutions / Channel Sales
Deliverable
product features
Required skills
IT solutions sales, relationship building, opportunity closing, sales forecasting, CRM management, technical product knowledge, quotation management, outbound campaign execution
Preferred skills
Tertiary IT degree, strong business acumen, presentation skills, self-management
Technologies
CRM systems, company quotation tool
Responsibilities
Build and execute call plans to maximize return from the partner community; up and cross-sell opportunities for maximum margin; liaise with internal divisions to ensure efficient customer transactions; maintain accurate CRM data for business engagement and forecasting; follow up on quotations and drive them through the sales cycle to closure; plan and implement outbound campaigns to meet margin goals; identify service opportunities with the Technical Services team; support Sales Support Specialists in configuring winning solutions; alert partners of upcoming renewals; accurately forecast business monthly with the Sales Manager.
Seniority
Mid-Senior, hands-on IC
