Representative 3, Small & Medium Business Direct Sales - Outbound
Core
Generate monthly sales through outbound cold calling and lead generation for Comcast Business services to small and medium-sized businesses.
Role type
Outbound sales representative (small business)
Builds
Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions
Domain
Telecommunications / Small Business Services
Deliverable
product features
Required skills
Outbound cold calling, Lead generation, Funnel management, CRM pipeline management, Sales quota achievement, Multi-product solution selling, Chat support, Web portal navigation, Business application consultation
Preferred skills
Fiber and Advanced Voice experience, Mobile sales experience, Excel proficiency
Responsibilities
Generate sales through outbound cold calling and lead follow-up over the telephone; Sell Comcast Internet, Voice, and TV services to small and mid-sized business; Manage the customer through lead generation, pipeline management, and organization; Assist sales customers digitally via Chat to complete transactions; Prepare sales documentation for advanced products; Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
Seniority
Mid-level (5-7 years experience)