Representative 3, Small & Medium Business Direct Sales - Outbound
Core
Generate monthly sales through outbound cold calling and lead generation for Comcast Business services, focusing on new acquisition in the small and medium business segment.
Role type
Outbound sales representative (SMB)
Builds
Comcast Internet, Voice, and TV services for small and mid-sized businesses
Domain
Telecommunications / Broadband / Cybersecurity
Deliverable
product features
Required skills
Outbound cold calling, lead generation, funnel management, CRM pipeline management, multi-product solution selling, sales documentation preparation, digital customer assistance via chat
Preferred skills
Fiber and advanced voice experience, mobile sales experience, Sales Engineering collaboration
Technologies
CRM systems, web portal interface, Excel
Responsibilities
Generate sales through outbound cold calling and lead follow-up; Sell Comcast Internet, Voice, and TV services to new and existing SMB customers; Manage the customer through lead generation, pipeline management, and organization; Consult with business customers on their business application and solicit referrals; Meet and exceed assigned sales quotas and customer experience scorecard metrics; Maintain and manage multiple chat sessions simultaneously to assist with order entry and sales questions.
Seniority
Mid-level, hands-on IC