Field Sales Engineer 2
Core
Provides technical product knowledge, advice, and support to sales representatives and customers to market and sell connectivity, networking, and cybersecurity solutions.
Role type
Field Sales Engineer
Builds
Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions for small businesses and enterprise clients
Domain
Telecommunications and Enterprise IT
Deliverable
product features
Required skills
Needs analysis, strategic solution design, technical troubleshooting, product evaluation, test plan execution, product recommendation
Preferred skills
Engineering expertise for custom projects, independent judgment
Technologies
Ethernet services, broadband network, digital tools
Responsibilities
Perform needs analyses for customers and produce strategic, cost-effective solutions; Provide timely technical support and problem resolution for field service questions; Support Sales team with product modifications and engineering expertise for custom projects; Assist representatives and customers in evaluating and selecting products; Create, review, and execute product test plans and cases; Recommend products to meet customer needs
Seniority
Mid-level, moderate guidance
