Solutions Engineer
Core
Technical expert for prospective and existing customers, guiding them through product demonstrations, onboarding, and adoption of Labs, a self-serve product line for security and IT teams.
Role type
Solutions Engineer (early-stage product)
Builds
Self-serve product line (Labs) for security and IT teams
Domain
Cyber Security SaaS
Deliverable
product features
Required skills
hands-on product demonstration, technical configuration, troubleshooting, customer needs analysis, opportunity identification, product feedback
Preferred skills
security industry experience, commercial instinct, builder mentality
Technologies
APIs, security agents, IT tools
Responsibilities
Deliver hands-on product demonstrations, own technical onboarding and light-touch ongoing support, guide prospects and customers through adoption, work with Sales Engineering and Account Management teams, feed customer insight back into Product
Seniority
Individual Contributor, early-stage product ownership
