MIM International Site Development Specialist
Core
Support long-term customer success, drive software adoption, and manage contract renewals for GE HealthCare's MIM medical imaging solutions.
Role type
Customer Success Specialist (Account Management & Renewals)
Builds
MIM medical imaging software solutions for healthcare providers
Domain
Healthcare / Medical Imaging / SaaS
Deliverable
client delivery
Required skills
Customer relationship management, contract negotiation, stakeholder engagement, CRM proficiency, project coordination, data analysis, presentation skills, time management
Preferred skills
Healthcare or medical device industry experience, SaaS subscription management knowledge, radiology or nuclear medicine workflow understanding
Technologies
Salesforce
Responsibilities
Manage customer account lifecycle and drive software adoption, own end-to-end contract renewal process and negotiate terms, partner with cross-functional teams to address customer needs, monitor customer satisfaction and retention metrics, present new product capabilities to identify expansion opportunities
Seniority
Early-career, individual contributor
