Account Manager - API Platform
Core
Drive revenue expansion and retention for existing customers of the Synchronizer API platform in the healthcare technology sector.
Role type
Senior Technical Account Manager (Revenue Expansion)
Builds
Expansion of API usage and multi-location adoption for health-tech clients
Domain
Healthcare Technology / API Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Account management, revenue expansion, technical fluency with APIs, multi-stakeholder navigation, CRM discipline, forecasting
Preferred skills
Health-tech experience, EHR/PMS familiarity, developer tools background
Technologies
APIs, webhooks, CRM systems
Responsibilities
Own revenue expansion and net revenue retention for the customer base, drive multi-location growth, identify and close upsell/cross-sell opportunities, serve as primary technical relationship, surface and resolve expansion-blocking issues, manage named account portfolio, run business reviews, build expansion plans, coordinate with engineering and sales teams
Seniority
Senior, hands-on IC