Senior Account Manager Benelux - Wolters Kluwer Health - UpToDate
Core
Strategic account management for established healthcare clients (hospitals, universities) in the Benelux region, focusing on retention, growth, and value-based selling of clinical decision support solutions.
Role type
Senior Account Manager (Value-based sales)
Builds
Long-term partnerships and sustainable revenue growth for UpToDate and related clinical solutions
Domain
Healthcare / Clinical Decision Support / SaaS
Deliverable
client delivery
Required skills
Value-based selling, C-level stakeholder engagement, contract renewal management, cross-sell/upsell strategy, CRM pipeline management, usage data analysis, market trend translation
Preferred skills
SaaS/medical sector sales experience, Salesforce proficiency, relationship building, negotiation in complex environments
Technologies
Salesforce
Responsibilities
Manage and grow an established client portfolio; drive contract renewals and retention; identify cross-sell and upsell opportunities; build and manage sales pipeline; deliver value-based sales conversations with senior stakeholders; conduct regular client visits; analyze usage data to optimize adoption; collaborate with Customer Success on onboarding and training; maintain accurate activity tracking in Salesforce
Seniority
Senior, hands-on IC