Partner Services Specialist
Core
Managing and deepening relationships with Forum Partner companies in Japan to ensure retention and strategic engagement.
Role type
Senior Account Manager (Partner Services)
Builds
Tailored engagement plans, event participation, and digital ecosystem integration for partners.
Domain
International non-profit / Global business forums / Japan market
Deliverable
client delivery
Required skills
Key account management, business relationship development, partner retention strategy, event logistics coordination, market intelligence analysis, contract management, cross-functional collaboration
Preferred skills
Japanese cultural experience, Japanese language fluency, complex matrix navigation
Technologies
Forum digital ecosystem, CRM tools (implied via engagement plans)
Responsibilities
Maintain ongoing engagement with Partner Representatives, deliver tailored engagement plans, onboard partners into the ecosystem, structure and deliver partner events, monitor partner intelligence for risks/opportunities, manage internal processes like unpaid dues, coordinate partner development efforts.
Seniority
Senior, hands-on IC
