Senior Commercial Account Executive
Core
Senior B2B SaaS Account Executive driving new customer acquisition and expansion for Zendesk's AI-powered CX/EX solutions.
Role type
Senior Commercial Account Executive (B2B SaaS)
Builds
New customer accounts and expanded partnerships in the Commercial segment
Domain
B2B SaaS / AI / Customer Experience (CX) / Employee Experience (EX)
Required skills
B2B SaaS sales, consultative selling, complex deal cycles, territory planning, C-level relationship building, AI value proposition, forecasting, multi-stakeholder negotiation
Preferred skills
CX/EX software experience, Salesforce/Clari/Gong/Tableau/Looker
Technologies
Salesforce, Clari, Gong, Tableau, Looker
Responsibilities
Spearhead new customer acquisition and expand existing partnerships; Lead complex, value-centric sales cycles with proof of concept stages; Champion AI innovation by translating complex tech into tangible ROI; Connect with VP and C-level decision-makers; Craft and execute strategic territory plans; Partner with Solution Engineers, Marketing, and Customer Success; Provide accurate revenue forecasts and exceed goals
Seniority
Senior, hands-on IC