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Commercial Account Executive, UKI

London, United Kingdom💼 Full-time🗓 2026-09-09 → 2026-09-25

Core

B2B Account Executive driving top-line revenue growth for Zendesk's AI-powered customer experience platform in the UK/Irish market.

Role type

Senior IC Commercial Account Executive (SaaS)

Builds

Zendesk's AI-powered customer service and engagement platform

Domain

SaaS / Customer Experience / Generative AI

Deliverable

production ML models | product features

Required skills

B2B sales, end-to-end deal management, C-suite executive engagement, cross-selling strategies, pipeline forecasting, territory planning, Salesforce proficiency

Preferred skills

SaaS industry experience, UK/Irish market knowledge, Generative AI/ML expertise, complex sales cycle navigation

Technologies

Salesforce, Clari, Groove, Gong

Responsibilities

Acquire new commercial customers and develop account expansion strategies; Own the full sales lifecycle from prospecting to closing; Act as a strategic advisor to C-Suite and VP executives; Identify cross-sell opportunities for existing accounts; Manage complex sales cycles with proof of concept stages; Maintain accurate revenue forecasts.

Seniority

Senior, hands-on IC

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