Commercial Account Executive
Core
B2B Account Executive driving top-line revenue growth for Zendesk in Italy by acquiring new customers and expanding existing partnerships.
Role type
Senior B2B Account Executive (SaaS/AI)
Builds
Zendesk customer service and engagement software solutions
Domain
Customer Experience (CX) / SaaS / AI
Required skills
B2B sales, complex sales cycles, C-level executive selling, territory planning, Salesforce, negotiation, data insights, retention strategies
Preferred skills
AI sales experience, solution engineering, proof of concept management, cross-selling
Technologies
Salesforce, Outreach, Clari, Seismic, Looker
Responsibilities
Acquire new customers and penetrate top-tier accounts in Italy; Cross-sell products to existing customers; Manage key customer relationships for retention; Develop quarterly territory plans; Lead complex, multi-month sales cycles with proof of concept stages; Establish C-level executive sponsorship; Maintain accurate sales forecasts.
Seniority
Senior, hands-on IC
