Commercial Account Executive
Core
B2B sales role focused on acquiring new customers and expanding existing accounts for Zendesk's customer service platform in Italy.
Role type
Senior Account Executive (B2B SaaS/AI)
Builds
Zendesk customer service software solutions
Domain
Customer Experience (CX) / SaaS / AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
B2B sales, complex sales cycles, C-level negotiation, territory planning, pipeline management, consultative selling, data-driven prospecting
Preferred skills
AI sales experience, solution engineering background, proof of concept management
Technologies
Salesforce, Outreach, Clari, Seismic, Looker
Responsibilities
Acquire new top-tier customers in Italy, cross-sell to existing clients, manage C-level relationships, create territory plans, lead multi-month sales cycles with PoC stages, maintain sales forecast
Seniority
Senior, hands-on IC