Senior SMB Account Executive - Greater China Region
Core
Senior Account Executive driving revenue growth for SMB clients in the Greater China Region by acquiring new customers and expanding existing accounts.
Role type
Senior IC Account Executive (SMB)
Builds
Zendesk customer service software solutions for SMBs
Domain
SaaS / Customer Experience
Required skills
B2B sales, SaaS sales, account management, cross-selling, prospecting, pipeline management, forecasting, negotiation, Salesforce proficiency, Mandarin (fluent), English (fluent)
Preferred skills
Cantonese proficiency, channel sales experience, territory planning
Technologies
Salesforce, Clari
Responsibilities
Acquire new SMB customers and develop strategies for account expansion; Manage and nurture customer relationships to ensure high satisfaction; Identify and pursue cross-sell opportunities to optimize revenue; Prospect new clients using data insights and customer intent; Convey product benefits aligned with customer business objectives; Lead competitive sales cycles and articulate business cases; Develop and track a robust pipeline in Salesforce; Provide accurate revenue forecasts; Exceed activity, pipeline, and revenue KPIs; Collaborate with internal teams to enhance sales strategies.
Seniority
Senior, hands-on IC