Senior SMB Account Executive - SEA
Core
Senior Account Executive driving revenue growth for Zendesk's SMB segment in Southeast Asia by acquiring new customers and expanding existing accounts.
Role type
Senior IC Account Executive (SMB)
Builds
Zendesk customer service software for SMBs
Domain
SaaS / Customer Experience
Deliverable
product features
Required skills
B2B sales, SaaS sales, account management, cross-selling, prospecting, pipeline management, forecasting, territory planning, Salesforce proficiency
Preferred skills
Channel sales experience, key decision maker relationship building, data-driven prospecting
Technologies
Salesforce, Clari
Responsibilities
Acquire new SMB customers and develop account expansion strategies; Manage and nurture customer relationships to ensure retention; Identify cross-sell opportunities to optimize revenue; Prospect new clients using data insights and adoption history; Lead competitive sales cycles with value selling; Track sales stages and maintain accurate pipeline in Salesforce; Provide revenue forecasts and exceed quarterly/annual goals.
Seniority
Senior, hands-on IC
