Senior AI Sales Specialist
Core
Drive growth and adoption of Zendesk's full suite of AI products (specifically AI Agents and Conversational AI) for customers in the EMC segment within the AMER region.
Role type
Quota-carrying overlay AI Sales Specialist
Builds
Revenue growth from existing Zendesk accounts and new business pursuits via AI solutions
Domain
Customer Experience (CX) / Contact Centers / Artificial Intelligence
Deliverable
production ML models | product features
Required skills
Quota-carrying sales experience, Conversational AI or CX domain knowledge, Value-based selling methodology, AI POC leadership, Commercial modeling, Sales enablement, Demo creation
Preferred skills
Overlay AE/co-sell experience, Track record of exceeding sales targets
Technologies
Zendesk AI Agent portfolio, Conversational AI technologies
Responsibilities
Take ownership of sales quotas and execute strategic plans to drive revenue; Build and nurture customer relationships to align AI portfolio to goals; Lead and support approved AI Proof of Concepts (POCs); Collaborate with Success teams to identify expansion/cross-sell opportunities; Act as subject matter expert to enable the core sales team; Present tailored demos of AI solutions
Seniority
Mid-Senior, hands-on IC
