Senior AI Sales Specialist
Core
Drive growth and adoption of AI products (specifically AI Agent portfolio) for Zendesk's Contact Center (CX) customers in the AMER region, acting as a quota-carrying overlay specialist.
Role type
Senior quota-carrying overlay sales specialist (AI/CX)
Builds
Revenue growth from existing and new Zendesk accounts via AI solutions
Domain
Customer Experience (CX) / Contact Centers / Artificial Intelligence
Required skills
Quota-carrying sales experience, Conversational AI knowledge, Value-based selling, POC leadership, Commercial modeling, Sales enablement, Large deal pursuit
Preferred skills
CX space experience, Overlay AE/co-sell experience, Travel availability
Technologies
Zendesk AI Agent portfolio, Conversational AI
Responsibilities
Meet and exceed sales quotas within a defined territory, Lead and support approved AI Proof of Concepts (POCs), Act as subject matter expert to enable the core sales team, Build relationships and align AI portfolio to customer goals, Collaborate with Success team for expansion opportunities, Provide expert guidance on usage requirements and automation rates
Seniority
Senior, quota-carrying IC