Sales Leader, Enterprise (Greater China Region)
Core
Lead and manage Commercial and Enterprise sales teams for Zendesk's Greater China region (Mainland China, Hong Kong, Taiwan), driving market growth and revenue.
Role type
Senior Enterprise Sales Leader (Greater China)
Builds
Zendesk customer experience and support software platform
Domain
SaaS / Customer Experience (CX) / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise sales leadership, go-to-market strategy, team coaching and hiring, pipeline management, forecasting, stakeholder management, channel partner management, data-driven performance analysis, Mandarin fluency
Preferred skills
Cantonese proficiency, experience in CX/CRM/AI sectors, SaaS sales background
Technologies
Salesforce
Responsibilities
Lead and mentor Commercial and Enterprise sales teams to meet quotas; Develop and execute sales strategies for the GCR market; Build trusted advisor relationships with senior stakeholders; Collaborate with marketing, product, and customer success to optimize the sales cycle; Manage pipeline, forecasting, and deal progression; Use Salesforce dashboards to monitor team performance; Act as the voice of the customer in strategic discussions; Hire, develop, and retain top sales talent.
Seniority
Senior, hands-on IC with leadership responsibilities
