Senior SMB Account Executive - SEA
Core
Acquiring new SMB customers and driving revenue growth for Zendesk's customer service platform in Southeast Asia.
Role type
Senior SMB Account Executive (SaaS)
Builds
Zendesk customer service software for small and medium-sized businesses
Domain
SaaS / Customer Experience Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
B2B sales, solution engineering, account expansion, cross-selling, prospecting, pipeline management, forecasting, territory planning, Salesforce proficiency
Preferred skills
SaaS industry experience, key decision maker relationship building, data insights utilization
Technologies
Salesforce, Clari
Responsibilities
Acquire new customers and develop account expansion strategies; Manage and nurture customer relationships to ensure retention; Identify cross-sell opportunities to optimize revenue; Prospect new clients using data insights and adoption history; Lead competitive sales cycles with value selling; Develop and track a robust pipeline of qualified opportunities; Provide accurate revenue forecasts and exceed KPIs.
Seniority
Senior, hands-on IC