Business Development Representative
Core
Business Development Representative hunting high-growth SMB, Commercial, and Enterprise accounts to uncover pain points and build value for AI and customer experience adoption.
Role type
Business Development Representative (SMB/Commercial/Enterprise)
Builds
High-value sales pipeline for Zendesk's AI and CX platform
Domain
SaaS / Customer Experience / Artificial Intelligence
Required skills
Outbound prospecting, Executive engagement, Pipeline management, Consultative selling, Account qualification, Strategic partnership
Preferred skills
AI curiosity, SaaS GTM knowledge, Resilience, Self-starter mindset
Technologies
Zendesk CX platform, AI tools
Responsibilities
Engage exec-level prospects to understand CX and AI gaps, Drive high-value pipeline through targeted outbound prospecting, Partner with Account Executives and Product teams, Qualify opportunities with a consultative approach, Own and manage pipeline with discipline, Attend onsite team meetings 3 days a week
Seniority
Mid-level, hands-on IC