Supervisor, Sales Operations
Core
Supervise and mentor a team of Sales Operations Analysts to drive operational excellence, process improvement, and AI implementation within the Global Sales Operations organization.
Role type
Senior Sales Operations Supervisor / Team Lead
Builds
Operational efficiency, predictive sales capabilities, and automated data workflows for global sales teams
Domain
Cybersecurity / Sales Operations / Data Analytics
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Team leadership and mentorship, Salesforce administration and customization, data analytics, process improvement, project management, cross-functional collaboration, KPI tracking and reporting, AI tool integration
Preferred skills
Experience with data loading tools (Salesforce Inspector, DataLoader), background in business operations or sales operations, proven track record in managing small teams
Technologies
Salesforce (Sales Cloud, custom objects, hierarchies), Salesforce Inspector, DataLoader, AI tools
Responsibilities
Supervise and mentor Sales Operations Analysts, integrate AI tools to enhance operations, monitor and report on KPIs for sales operations and data quality, lead process and system improvements, collaborate with marketing, finance, and global sales teams
Seniority
Senior, hands-on IC with team leadership
