People Relations Specialist
Core
Provide trusted HR guidance, resolve workplace concerns, and manage employee relations cases to ensure a positive employee experience.
Role type
HR Business Partner / Employee Relations Specialist
Builds
HR service delivery model, self-service resources, and case management processes
Domain
Human Resources / Employee Relations
Deliverable
client delivery
Required skills
Employee relations management, workplace investigations, performance management, conflict resolution, policy interpretation, change management, critical thinking, relationship management, interpersonal communication
Preferred skills
Labor relations experience, client-facing experience, knowledge of Canada/US employment laws, Workday proficiency
Technologies
ServiceNow, Workday
Responsibilities
Manage end-to-end employee relations cases; conduct workplace investigations; coach leaders on corrective actions and performance issues; promote HR self-service tools and AI; identify workforce trends and risks; coordinate employee inquiries and escalations.
Seniority
Mid-level, hands-on IC