Account Manager
Core
Building new business relationships and managing existing clients for a global language and business support services provider.
Role type
Account Manager (Business Development & Client Success)
Builds
New client relationships and expanded service contracts
Domain
Language services, localization, and global business support
Deliverable
client delivery
Required skills
Cold calling, email outreach, LinkedIn networking, lead generation, client negotiation, upselling, client education, production team collaboration, industry trend analysis
Preferred skills
None stated
Technologies
LinkedIn, CRM tools (implied by pipeline management)
Responsibilities
Prospect and engage new clients via cold calls, emails, and networking; build and manage a business pipeline; close new business and identify upsell opportunities; educate clients on services and value proposition; negotiate rates and deadlines; collaborate with production teams; maintain client relationships through follow-up.
Seniority
Individual Contributor