Head of Field Sales Operations
Core
Lead operational strategy for Zoom's go-to-market engine, translating cross-functional data into decisions to drive field sales growth and revenue outcomes.
Role type
Senior people manager (Head of Field Sales Operations)
Builds
Scalable operational frameworks, sales strategies, and performance metrics for the field sales organization
Domain
SaaS / Technology / Sales Operations
Required skills
Sales strategy, revenue operations, organizational change management, cross-functional stakeholder alignment, team coaching and mentorship, process design, critical thinking
Preferred skills
Experience in dynamic, fast-changing environments, consultative skills, business acumen
Technologies
None stated
Responsibilities
Lead and develop high-performing sales operations and business planning teams; Drive cross-functional business planning and revenue operations initiatives; Develop and implement sales strategies and operational processes; Oversee annual and semi-annual sales readiness planning; Define and track KPIs across the GTM organization; Partner with stakeholders to remove barriers to success; Evaluate processes and design scalable systems; Coach and develop individuals and teams
Seniority
Senior, hands-on IC with people management responsibilities
