Senior Solutions Engineer
Core
Lead technical advocate for enterprise customers, designing full-platform UCaaS solutions and driving technical sales engagements.
Role type
Senior Solutions Engineer (UCaaS)
Builds
Full-platform collaboration solutions (Meetings, Phone, Contact Center, Rooms, AI) for enterprise clients
Domain
Unified Communications as a Service (UCaaS), Enterprise Collaboration
Deliverable
product features
Required skills
Enterprise pre-sales, UCaaS stack expertise, API integrations, cloud infrastructure (AWS/Azure/GCP), executive presence, market intelligence
Preferred skills
AI use cases, networking protocols, security best practices
Technologies
Zoom Meetings, Zoom Phone, Zoom Contact Center, Zoom Rooms, AWS, Azure, GCP
Responsibilities
Partner with Account Executives to drive technical sales, lead technical discovery and POCs, translate customer requirements to product recommendations, articulate architectural advantages to decision-makers, gather competitive insights, collaborate on RFPs/RFQs
Seniority
Senior, hands-on IC