Enterprise AI Product Engineer
Core
Architect and build end-to-end enterprise AI solutions, translating business opportunities into production-grade features for RingCentral's UCaaS and AI platforms.
Role type
Senior IC AI Product Engineer (hybrid architect/builder)
Builds
Production AI features, RAG pipelines, agentic workflows, and chatbot/copilot experiences for enterprise customers
Domain
UCaaS, Contact Center, Enterprise AI, Cloud Communications
Deliverable
production ML models | product features
Required skills
LLM orchestration, RAG pipeline design, agentic workflows, API integration (REST/GraphQL), Python, system architecture, prompt engineering, vector databases
Preferred skills
Enterprise CRM/ERP integration (Salesforce/Workday), conversational AI platforms (Dialogflow/Copilot Studio), cloud AI services (AWS/GCP/Azure), SQL
Technologies
Python, JavaScript/TypeScript, AWS, GCP, Azure, PostgreSQL, MongoDB, Redis, Salesforce, Workday, NetSuite, ServiceNow, Google Dialogflow CX, Microsoft Copilot Studio
Responsibilities
Architect AI solutions end-to-end from discovery to production; develop prototypes and production-grade AI features; define data flows and integration points; partner with business units to identify high-impact use cases and quantify ROI; maintain product roadmap and backlog prioritization; evangelize AI capabilities and train stakeholders
Seniority
Senior, hands-on IC