IT solutions Engineer
Core
Technical lead for communication, collaboration, and workplace tools, building and improving colleague experience by researching trends and integrating new technology.
Role type
Senior IT Solutions Engineer (Workplace & End User Technology)
Builds
Internal collaboration tools, meeting room experiences, and office design integrations
Domain
Enterprise IT, Workplace Technology, Collaboration Platforms
Deliverable
product features
Required skills
Zoom (AI, integrations, agents), Audio-Visual equipment management, Slack app development, Microsoft ecosystem integration, API integration
Preferred skills
Session Border Controllers, ServiceNow, observability platforms, Microsoft Copilot Studio, Power Platform, custom GPTs, Service Reliability principles
Technologies
Zoom, Slack, Microsoft, ServiceNow, Session Border Controllers, Microsoft Copilot Studio, Power Platform, ChatGPT
Responsibilities
Testing and onboarding new tools, integrating existing tools, collaborating on office designs, developing apps, analyzing adoption data, supporting colleagues
Seniority
Senior, hands-on IC
