Sr Director- Portfolio Leader
Core
Sr Director- Portfolio Leader responsible for managing specific accounts, developing portfolio/sector strategy, and driving business growth within the BPO and Technical Services industry.
Role type
Senior IC Account Executive / Portfolio Leader
Builds
Strategic account plans, client partnerships, and revenue growth for assigned accounts
Domain
Business Process Outsourcing (BPO) and Technical Services
Required skills
Account management, strategic planning, C-level relationship management, financial KPI tracking, CRM proficiency, market analysis, risk management, cross-selling/up-selling
Preferred skills
BPO industry experience, technology solutions alignment, data analytics
Responsibilities
Develop and nurture long-term client relationships with C-level stakeholders, create sustainable strategic account plans addressing whitespace and growth opportunities, ensure financial KPIs are met, manage account governance frameworks, mitigate financial and competitive risks, analyze market trends to identify growth opportunities, collaborate with internal teams to deliver high-value solutions, monitor and report on account performance metrics.
Seniority
Senior, hands-on IC