Manager Retention Sales
Core
Lead a team of Retention Sales Specialists to protect and grow Adobe's existing CXO customer base in the regulated industries segment, focusing on renewals, churn minimization, and expansion.
Role type
Manager, Retention Sales (SaaS)
Builds
Renewal outcomes and expansion opportunities for enterprise and mid-market accounts
Domain
SaaS, Regulated Industries
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, quota management, churn reduction, ARR growth, complex enterprise renewal cycles, cross-functional partnership, data-driven forecasting, operational rigor
Preferred skills
Coaching, execution management, value-based positioning, process improvement
Technologies
Sales tools, data analytics platforms
Responsibilities
Coach and develop retention sales team, own renewal outcomes and pipeline management, identify and mitigate account risks, establish renewal governance, partner cross-functionally for renewals and expansion, support complex negotiations, drive adoption and value realization
Seniority
Manager, frontline leadership
