Relationship Manager
Core
Renewing and managing existing named accounts to drive revenue retention and identify upsell opportunities.
Role type
Account Manager (Sales)
Builds
Revenue retention and upsell for existing software customers
Domain
SaaS / Software
Required skills
sales cycle management, negotiation, account management, consultative discovery, forecasting, stakeholder engagement, technical product knowledge
Preferred skills
transactional sales experience, high-velocity sales, business acumen, presentation skills
Technologies
Alteryx platform, version updates, pricing structures
Responsibilities
Drive renewal opportunities and forecasting, identify upsell opportunities through discovery, gauge account health and develop resolution strategies, act as liaison between customer and internal groups, negotiate renewal issues, drive stakeholder engagement in events and workshops
Seniority
Mid-level, hands-on IC