Senior Field Account Manager
Core
Managing a book of accounts for enterprise clients in regulatory, compliance, and fraud solutions to drive retention, renewals, and upsell opportunities.
Role type
Senior Field Account Manager (Strategic Account)
Builds
Customer success strategies, renewals, upsell/cross-sell deals
Domain
Financial Services / Risk Management / Regulatory Compliance
Deliverable
client delivery
Required skills
Strategic account management, enterprise sales, SaaS/technology product knowledge, CRM proficiency, stakeholder engagement, cross-functional collaboration
Preferred skills
Salesforce experience
Responsibilities
Building and maintaining lasting client relationships, developing customer success strategies to drive adoption and retention, collaborating with sales and product teams for onboarding, identifying upsell and cross-sell opportunities, monitoring customer health metrics, gathering customer feedback for product development
Seniority
Senior, hands-on IC
