SVP, Senior Client Partner
Core
Senior-most executive accountable for the commercial result, strategy, and relationship of strategic accounts generating $15M-$20M+ in annual net revenue.
Role type
SVP, Senior Client Partner (Strategy & Account Leadership)
Builds
Integrated data, CX, and technology solutions for Fortune 1000 companies
Domain
Performance marketing, Customer Experience (CX), Martech, AI & Agentic Services
Required skills
Executive relationship management, P&L accountability, revenue retention and growth strategy, multi-stakeholder navigation, commercial acumen, account strategy definition, alliance partnership management
Preferred skills
Experience with Adobe, Google, Salesforce, AWS, Braze, AI/Agentic automation, B2B transformation
Technologies
Salesforce, Adobe, Google, Salesforce, AWS, Braze
Responsibilities
Own portfolio of strategic accounts end-to-end including client satisfaction, revenue retention, and margin quality; Defend contracted revenue base against scope erosion and competitive displacement; Drive revenue expansion through cross-sell and new buying center entry; Set and own account strategy ensuring alignment across account management, delivery, and sales; Hold executive relationships at CMO/CIO/CFO level; Manage all commercial aspects including contracts, pricing, and forecasting; Bridge delivery with solutioning to streamline execution; Partner with Alliance leaders on joint account planning; Run proactive client partner cadence including Executive Business Reviews; Provide leadership to Account Directors and Engagement Leaders in a matrixed environment
Seniority
SVP, Strategy & Mentorship