Senior Salesforce Consultant
Core
Lead consulting projects to enhance client CRM capabilities, drive digital transformation strategies, and optimize enterprise-wide CRM implementations.
Role type
Senior Salesforce Consultant (CRM Strategy & Implementation)
Builds
Digital transformation strategies, CRM roadmaps, and optimized CRM systems for global brands.
Domain
Digital Marketing, Customer Experience, CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
CRM strategy, digital transformation, enterprise implementation, stakeholder management, project management, requirements engineering, business process mapping, change management, predictive analytics, CRM training
Preferred skills
Experience in large-scale implementations, cross-industry expertise, expertise in Adobe/Microsoft Dynamics/Sitecore, mentoring
Technologies
Salesforce, Adobe, Microsoft Dynamics, Sitecore
Responsibilities
Lead consulting projects focused on enhancing capabilities for clients in the CRM Domain; Lead the development of digital transformation strategies and concepts; Advise clients on their digital roadmap and identifying value generation opportunities; Act as a subject matter expert in client pitches and business development activities; Conduct requirements engineering and creating functional specifications for solutions based on platforms like Adobe, Salesforce, Microsoft Dynamics & Sitecore; Define and enhance industry-specific business processes.
Seniority
Senior, hands-on IC with mentorship responsibilities
